Privacy Policy
1. Controller
COGNIXSE TECNOLOGIA LTDA (CNPJ 66.902.013/0001-64), Brazil, is the controller of the personal data processed on cognix.ws. Data protection officer and privacy contact: Carlos Felipe de Paiva Perche, contact@cognix.ws.
2. What we collect and why
- Access request: email, language, approximate country and, if you answer, how you plan to use the product, role, company or project, team size, the CLIs you use and the first task you would give an agent. Purpose: reply to your request and place you in the right access group. Legal basis: consent.
- Purchase: name, email, country and payment status, received from the payment processor. We never receive card details. Purpose: deliver the license, beta builds and support, and meet tax obligations. Legal basis: performance of a contract and legal obligation.
- Emails: a send log (recipient, template, date, result). Purpose: receipts, welcome, release and renewal notices. Legal basis: performance of a contract. News and offers only with your consent, with an unsubscribe link in every message.
- Site security: Cloudflare Turnstile checks that a form is sent by a person, using browser signals and your IP address. Legal basis: legitimate interest (preventing spam and fraud).
Optional page test: with your permission, a first-party 30-day cookie remembers the version you see. We store a random identifier, version, language, timestamps, load time and form actions. A new request may be associated with that identifier for up to 7 days after the first view. Test rows contain no email or IP, but the association with your request is pseudonymous personal data. The legal basis is consent. Leave through the footer link to erase your test row and association while keeping your access request. Test rows are deleted after 90 days; the participation preference lasts up to 30 days.
We use no advertising cookies and no third-party tracking on the site.
3. The software on your machine
COGNIX[WS] runs on your computer. Your projects, agent conversations, credentials and usage metrics stay on your machine and are not sent to us. The license check, once it exists, will send only the license key and the installed version. Third-party tools you connect (agent CLIs, AI providers) handle data under their own policies.
4. Who we share data with
- Cloudflare — site hosting, database and spam protection (US and global network).
- Stripe and Mercado Pago — payment processing.
- Resend — email delivery (US).
- Google Workspace — the mailbox we reply from.
We do not sell personal data. Some of these providers process data outside Brazil; transfers follow the safeguards of Brazil's LGPD (art. 33) and, for people in Europe, the GDPR, such as the providers' standard contractual clauses.
5. How long we keep it
- Access requests without a purchase: until you ask to be removed, or 24 months without contact.
- Purchase records: as long as tax law requires (generally 5 years).
- Email logs: 12 months.
6. Your rights
You can ask for confirmation of and access to your data, correction, anonymization or deletion, portability, information on who we share it with, and withdraw consent. Email contact@cognix.ws; we reply within 15 days. You may also complain to Brazil's data protection authority (ANPD) or your local authority.
European Union and United Kingdom (GDPR): you also have the rights to object to and to restrict processing, and you may complain to the data protection authority of your country. The legal bases are those in section 2 (consent, contract, legal obligation, legitimate interest).
California (CCPA/CPRA): we do not sell or share personal data for advertising. You can ask to know, correct or delete your data at the same address, and you will not be treated differently for doing so.
7. Security
The internal dashboard requires a verified login; one-time tokens are stored only as hashes; secrets live in the hosting provider's vault.
8. Changes
We will email material changes to this policy and publish them here with a new effective date.